America's Favorite Mom & Pop Shops: Page 8

Growing a Business

A Culinary Renaissance in Southern California

Viet Nguyen, CEO and executive chef of Kei Concepts, is building a legacy. Although his business encountered several challenges, his loyalty to his personal mission, supportive staff, and hospitality-centered business model is making an impact on his customers, community, and industry.

Leadership

Running a Family Business Means You Need to Prepare Your Kids to Take Over — Here's How to Do It Right.

Planning to pass on your business to your kids? Preparing them for the next phase of your business is a complex and multifaceted process — so here's what you need to do.

Thought Leaders

How to Balance Entrepreneurship and Family Life in 2023 and Beyond

Our evolved definition of success underscores the undeniable importance of mental and physical well-being.

Growing a Business

Free Webinar | October 24: Grow Your Local Business With These Low-Cost Marketing Tricks

Whether you're a small business owner, marketer, or entrepreneur, our exclusive webinar will equip you with the tools to connect with your community, boost engagement, and drive revenue. Register now →

Growing a Business

Expert Advice for Supercharging Your Business's Customer Service Training

Service culture guide Jeff Toister shares his tips on how to provide employees with effective customer service training to impress your customers.

Business News

Sorry, Point-Lovers—Buying With a Credit Card Can Be Costly For Small Businesses

"Swipe fees" — charges imposed on merchants for processing card payments — can add up for small businesses, with some saying it's their third largest expense.

Marketing

How a Solopreneur Creates Word-of-Mouth Marketing Magic

Trickery owner Aaron Rabkin shares the magic behind his solo business, which has maintained 100% 5-star reviews over six years of operation.

Management

Why Long-Term Strategic Planning is the Lifeline Your Business Needs Right Now

Five steps to creating a strategic plan that will keep you from managing from crisis to crisis

Growing a Business

It Can Be Hard Raising Capital For a Small Business — But These 3 Ways Really Work.

It can be hard to raise capital for a small local business if you haven't learned the right strategies. Ultimately, however, raising capital is possible at any level — if you employ the correct approach. Here's how.

Thought Leaders

Emerging ESG Trends Forward-Thinking Small Business Owners Need to Watch

There are five key components that entrepreneurs have to get right to navigate their environmental, social and governance transformation successfully. Find out where your focus should be.

Life Hacks

10 Ways to Handle Repetitive Tasks So You Can Focus on More Creative Work

Tired of getting stuck on repetitive grunt work? Outsource tasks like data entry, paperwork and administrative duties.

Business News

'We're Taking a Huge Risk': Small Business Owner Struggle to Process Payments Amid Square Outages

Square experienced widespread outages on Thursday and Friday morning.

Growing a Business

Building a Successful Business on a Foundation of Feedback

Customer feedback, whether glowing or critical, can be a boon for your business. This week, Yelp's Small Business Expert Emily Washcovick is joined by Alok Ahuja, CEO and founder of Trexity, to talk about how he started his business and found success by focusing on one very simple thing: constructive feedback.

Leadership

An Entrepreneur's Guide to Achieving a Net-Zero Business

From conducting a carbon footprint assessment to setting goals and investing in energy-efficient technologies, how to transform your company into a greenhouse gas emissions-neutral enterprise.

Growing a Business

Building a Business With Customer Care at The Forefront

Carmen Sturniolo, owner of Ambitious Athletics, started his journey in the fitness industry after a family tragedy made him realize he wanted to channel his energy into creating a business that focused on improving people's health.